THE MULBERRY COLLECTIVE

Refund & Cancellation Policy

Last updated: February 16, 2026

Last updated: February 16, 2026

THE MULBERRY COLLECTIVE is committed to transparent and fair cancellation and refund practices.

Cancellation Policy

Free Cancellation

  • Cancellations made 48 hours or more before the scheduled check-in time are eligible for a full refund.

Late Cancellation

  • Cancellations made less than 48 hours before check-in are eligible for a 50% refund of the booking amount.

No-Show

  • Guests who do not arrive and do not cancel will not be eligible for a refund.

Refund Processing

  • Approved refunds will be processed within 7 business days.
  • Refunds will be credited to the original payment method.
  • Processing time may vary depending on your bank or payment provider.

How to Cancel

To cancel a booking:

  1. Log into your account and navigate to "My Bookings"
  2. Select the booking you wish to cancel
  3. Click "Cancel Booking" and confirm

Alternatively, contact our support team:

  • Email: care@themulberrycollective.com
  • Phone: +91 8130808820

Modifications

If you need to modify your booking dates, please contact us at least 48 hours before check-in. Modifications are subject to availability and may result in price adjustments.

Exceptions

In cases of emergencies or extraordinary circumstances, we may consider exceptions to this policy on a case-by-case basis. Please contact our support team.